Crisp native SDK for capacitor
npm install @capgo/capacitor-crisp
The only free Capacitor plugin for integrating Crisp.chat's native SDK into your mobile apps. Crisp is a powerful customer support and messaging platform, and this plugin provides:
- Native SDK integration - Full access to Crisp's native mobile SDKs for iOS and Android
- Rich messaging features - Live chat, user profiles, custom data, events, and segmentation
- Two-way communication - Send messages programmatically and track user behavior
- Complete API - Full feature parity with Crisp's JavaScript API
Perfect for apps needing customer support, helpdesk functionality, or user engagement tools.
The most complete doc is available here: https://capgo.app/docs/plugins/crisp/
| Plugin version | Capacitor compatibility | Maintained |
| -------------- | ----------------------- | ---------- |
| v8.\.\ | v8.\.\ | ✅ |
| v7.\.\ | v7.\.\ | On demand |
| v6.\.\ | v6.\.\ | ❌ |
| v5.\.\ | v5.\.\ | ❌ |
> Note: The major version of this plugin follows the major version of Capacitor. Use the version that matches your Capacitor installation (e.g., plugin v8 for Capacitor 8). Only the latest major version is actively maintained.
``bash`
npm install @capgo/capacitor-crisp
npx cap sync
Call configure in your code Before any other method :
`
import { CapacitorCrisp } from '@capgo/capacitor-crisp';
CapacitorCrisp.configure({websiteID: '-*---*'})
`$3
To enable your users to take and upload photos to the chat as well as download photos to their photo library, add :
Privacy - Camera Usage Description (NSCameraUsageDescription)
Privacy - Photo Library Additions Usage Description (NSPhotoLibraryAddUsageDescription)
to your app's Info.plist.
`
import { CapacitorCrisp } from '@capgo/capacitor-crisp';
CapacitorCrisp.openMessenger()
`API
* configure(...)
* openMessenger()
* setTokenID(...)
* setUser(...)
* pushEvent(...)
* setCompany(...)
* setInt(...)
* setString(...)
* sendMessage(...)
* setSegment(...)
* reset()
* getPluginVersion()
* Type Aliases
Crisp Chat SDK Plugin for Capacitor.
Provides live chat and customer support functionality through Crisp.chat.
`typescript`
configure(data: { websiteID: string; }) => Promise
Configure the Crisp SDK with your website ID.
Must be called before using any other methods.
| Param | Type | Description |
| ---------- | ----------------------------------- | ---------------------- |
| data | { websiteID: string; } | - Configuration object |
--------------------
`typescript`
openMessenger() => Promise
Open the Crisp messenger chat window.
Shows the chat interface to the user.
--------------------
`typescript`
setTokenID(data: { tokenID: string; }) => Promise
Set a unique token ID for the current user session.
Used to identify and restore previous conversations.
| Param | Type | Description |
| ---------- | --------------------------------- | ------------------- |
| data | { tokenID: string; } | - Token data object |
--------------------
`typescript`
setUser(data: { nickname?: string; phone?: string; email?: string; avatar?: string; }) => Promise
Set user information for the current session.
Updates the user profile visible to support agents.
| Param | Type | Description |
| ---------- | ------------------------------------------------------------------------------------ | ------------------------- |
| data | { nickname?: string; phone?: string; email?: string; avatar?: string; } | - User information object |
--------------------
`typescript`
pushEvent(data: { name: string; color: eventColor; }) => Promise
Push a custom event to Crisp.
Useful for tracking user actions and behavior.
| Param | Type | Description |
| ---------- | --------------------------------------------------------------------------- | ------------------- |
| data | { name: string; color: eventColor; } | - Event data object |
--------------------
`typescript`
setCompany(data: { name: string; url?: string; description?: string; employment?: [title: string, role: string]; geolocation?: [country: string, city: string]; }) => Promise
Set company information for the current session.
Associates the user with a company in Crisp.
| Param | Type | Description |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------- |
| data | { name: string; url?: string; description?: string; employment?: [title: string, role: string]; geolocation?: [country: string, city: string]; } | - Company information object |
--------------------
`typescript`
setInt(data: { key: string; value: number; }) => Promise
Set a custom integer data field.
Stores numerical data associated with the user session.
| Param | Type | Description |
| ---------- | -------------------------------------------- | --------------------- |
| data | { key: string; value: number; } | - Integer data object |
--------------------
`typescript`
setString(data: { key: string; value: string; }) => Promise
Set a custom string data field.
Stores text data associated with the user session.
| Param | Type | Description |
| ---------- | -------------------------------------------- | -------------------- |
| data | { key: string; value: string; } | - String data object |
--------------------
`typescript`
sendMessage(data: { value: string; }) => Promise
Send a message from the user to the chat.
Programmatically send a message as if the user typed it.
| Param | Type | Description |
| ---------- | ------------------------------- | --------------------- |
| data | { value: string; } | - Message data object |
--------------------
`typescript`
setSegment(data: { segment: string; }) => Promise
Set a user segment for targeting and organization.
Used to categorize users in the Crisp dashboard.
| Param | Type | Description |
| ---------- | --------------------------------- | --------------------- |
| data | { segment: string; } | - Segment data object |
--------------------
`typescript`
reset() => Promise
Reset the Crisp session.
Clears all user data and starts a fresh session.
Useful when user logs out.
--------------------
`typescript``
getPluginVersion() => Promise<{ version: string; }>
Get the plugin version number.
Returns: Promise<{ version: string; }>
--------------------
#### eventColor
Available colors for Crisp events.
Used to visually categorize events in the Crisp dashboard.
'red' | 'orange' | 'yellow' | 'green' | 'blue' | 'purple' | 'pink' | 'brown' | 'grey' | 'black'