HelpDeskJS

Simple helpdesk Node.js website for user subscription management and ticket creation with groove integration at the backend.

Features
--------

- Local Authentication using Email and Password
- OAuth 2.0 Authentication via Google
- Contact Form
- Sending email to admin
- Groove integration
- Create a new ticket
- View ticket messages
- Add ticket message
- Stripe credit card payment integration
- Subscription payment management
- Allow/disallow creation of tickets if invoice is not paid
- User account and subscription management
- Welcome email to user
- Admin notification on every new user
- Gravatar
- Profile details
- Change password
- Forgot password
- Reset password
- Link multiple OAuth logins to one account
- CSRF protection
- MVC Project Structure
- Express
- EJS forms (with master layout)
- Sass stylesheets (auto-compiled via middleware)
- Bootstrap 3

Prerequisites
-------------

- Groove team subscription or trial account
- Stripe subscription or dev subscription
- MongoDB
- Node.js 6.0+
- SMTP Connection

Installation
------------

``bash


Get latest version from github

git clone --depth=1 https://github.com/silveridea/helpdeskjs.git myhelpdesk
cd myhelpdesk

Install dependencies

npm install
`

Usage
-----
You will need to edit .env.example file and set your keys.

MONTHLY_PRICE is the price per month for your service in USD.

See obtaining API keys section below.

start your mongodb
`bash
npm start
`

You can now browse to http://localhost:3000






Obtaining API keys

Groove
------
- Sign up with https://www.groovehq.com/
- Go to Settings->API
- Copy the Private Token and paste it to .env file to GROOVEHQ_ACCESS_TOKEN=
- Put the email you are using with groove in .env file to GROOVE_AGENT_EMAIL=

Stripe
------
- Sign up with http://stripe.com
- Click on your profile and click on Account Settings
- Click on API Keys
- Copy the keys into .env file to STRIPE_SKEY, STRIPE_PKEY

Google
------
- Visit Google Cloud Console https://console.cloud.google.com/
- Click on the Create Project button - Enter your project name, click on Create button
- Then click on API Manager in the sidebar -> Enable API
- Uder Social APIs click on Google+ API, then click Enable API
- On API Manager in the sidebar click Credentials
- Click on Create new Client ID button
- Select Web Application and click on Configure Consent Screen
- Fill out the required fields then click on Save
- In the Create Client ID modal dialog:
- Application Type: Web Application
- Authorized Javascript origins: http://localhost:3000
- Authorized redirect URI: http://localhost:3000/auth/google/callback
- Click on Create Client ID button
- Copy and paste Client ID and Client secret keys into .env` file GOOGLE_ID,GOOGLE_SECRET
Note: When you ready to deploy to production don't forget to add your new url to Authorized Javascript origins and Authorized redirect URI, e.g. http://myapp.herokuapp.com and http://myapp.herokuapp.com/auth/google/callback respectively.

#### Future work
* Add guide how to publish to Heroku
* Enable payment with PayPal
* Create a job to generate new invoice every month, send a notification to the user, disable the account if not paid
* Create a real shopping cart

Your feedback is important

by silveridea