telecmi-call-feed

TeleCMI live call feed
=======

TeleCMI live call feed SDK for Browser and NodeJS

Documents
-------------

Install

npm

npm install telecmi-call-feed

yarn

yarn add telecmi-call-feed

Add to your page

Get Started

Create Telecmi Object

``javascript
var telecmi = new TeleCMI();
`

Method


Register
Using our Admin Login API you can get access token. Using feed access token you can connect with TeleCMI platform.
`javascript
telecmi.start('access token')
`

Call Barge
Barge ongoing call using call uuid and supervisor ID
`javascript
telecmi.barge('uuid','Supervisor ID');
`

Subscribe


Live Call
Subscribe live call's events
`javascript
telecmi.subscribeCalls();
`
Example
`javascript
telecmi.onConnect=function(data){
if(data.status=='connected'){
//subscribe
telecmi.subscribeCalls();
}else if(data.status=='error')
{
// Invalid token please check your token
}
};
`
Ongoing Call
Subscribe ongoing call's events
`javascript
telecmi.monitorCalls();
`
Example
`javascript
telecmi.onConnect=function(data){
if(data.status=='connected'){
//subscribe
elecmi.monitorCalls();
}else if(data.status=='error')
{
// Invalid token please check your token
}
};
`

Agent
Subscribe Agents status and list
`javascript
telecmi.subscribeAgents();
`
Example
`javascript
telecmi.onConnect=function(data){
if(data.status=='connected'){
// subscribe
telecmi.subscribeAgents();
}else if(data.status=='error')
{
// Invalid token please check your token
}
};
`

Callback

$3

This callback function update the status of connection.

syntax

`javascript
telecmi.onConnect=function(data){
//data - JSON object
};
`


$3

This callback function invoked when socket connection disconnected.

syntax

`javascript
telecmi.onDisconnect=function(){
//data - JSON object
};
`

$3

This callback function invoked when call started.

syntax

`javascript
telecmi.onCalls=function(data){
//data - JSON object
};
`

Example
`javascript
telecmi.onCalls=function(data){
console.log(data.from) //customer number
console.log(data.agent) //Agent Id
console.log(data.time) //Incomming call time
console.log(data.status) // incomming call status is it answered or still ringing
console.log(data.uuid) //Call UUID for call barge
};
`


List of Response

| action | agent | group | from | id | inetno | leguid | name | uuid | state |
|-------------------------------------------------------------------------------------------------------------------------------- |---------- |------------------------ |----------------- |----------- |------------- |----------------------- |---------------------------- |----------------- |----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| It's define channel property "ch-c" = channel create ."ch-s" = channel state change like early,answer. "ch-d" = channel deleted | Agent id | Call receiving team id | customer number | record is | Your app id | customer channel uuid | customer name if you saved | agent call uuid | call status is it answered or ringing 'early' = Call ringing to agent 'answer' = Call answered by agent 'bridged' = Call established between customer and agent 'hangup' = Call disconnected |

$3

This callback function invoked when Users/Agents update their status .

syntax

`javascript
telecmi.onAgents=function(data){
//data - JSON object
};
`
Example
`javascript
telecmi.onAgents=function(data){

};
``